How GIGZ Works
Connecting customers with trusted service providers across South Africa. Simple, secure, and reliable.
For Customers
Book services in 5 easy steps
1. Browse Services
Explore our wide range of services from plumbing to tutoring. Use filters to find exactly what you need.
2. Book a Service
Select your preferred service, choose a date and time, and provide your location. It's that simple!
3. Connect with Provider
Chat with verified providers, discuss details, and finalize pricing through our secure platform.
4. Service Delivered
Provider completes the service at your location. Pay securely through the platform.
5. Rate & Review
Share your experience by rating and reviewing the provider to help others make informed decisions.
For Service Providers
Start earning in 5 simple steps
1. Apply to Join
Submit your application with business details, qualifications, and required documents.
2. Get Verified
Our team reviews your documents and credentials. Verification usually takes 1-3 business days.
3. Accept Requests
Receive booking requests for your services. Accept jobs that fit your schedule.
4. Deliver Service
Provide excellent service at the customer's location. Keep them updated through in-app chat.
5. Get Paid
Receive 85% of the service amount directly to your wallet after job completion.
Why Choose GIGZ?
Features that make us stand out
All service providers are thoroughly vetted and verified for your safety
Chat with providers directly through our secure in-app messaging
Track provider location in real-time for on-site services
All transactions are encrypted and processed securely
Transparent ratings and reviews from real customers
We ensure high-quality services or your money back
Frequently Asked Questions
Got questions? We've got answers
Service providers set their own prices based on the scope of work. The total amount is agreed upon before the service begins. GIGZ charges a 15% commission, and providers receive 85% of the total.
All providers undergo a thorough verification process including ID checks, document verification, and background screening. You can also view ratings and reviews from other customers.
We accept all major credit/debit cards, digital wallets, and bank transfers. All payments are processed securely through our platform.
Yes, you can cancel bookings through the platform. Cancellation policies vary by service type and timing. Late cancellations may incur fees.
Contact our support team immediately. We'll work with you and the provider to resolve the issue. Refund requests are handled case-by-case.
Provider verification typically takes 1-3 business days. You'll receive an email notification once your application is processed.
No, there's no minimum fee from GIGZ. However, individual service providers may have their own minimum charges.
Refunds can be requested through the platform. Each case is reviewed individually. Approved refunds are processed to your wallet or original payment method within 5-7 business days.